Windows Updates service did not work on Windows 2008 server

Windows Updates service did not work on Windows 2008 server

We have a few Windows Server 2008 in our customer environment. Few months back, we have an issue with Windows Updates service did not work on Windows 2008 server. This has caused a concerns by our customer. We have decided to share this as we have faced this issue 2 or 3 times before.

Cause

After some investigation, we found out that the Windows Update Agent was an old version and the cache data in %Windir%\SoftwareDistribution was corrupted.

Solution

  1. Install the latest WUA.
    How to obtain the latest version of the Windows Update Agent to help manage updates on a computer
  2. Reset the cache folder of %Windir%\SoftwareDistribution:
    1. Stop WindowsUpdates service;
    2. Delete %Windir%\SoftwareDistribution;
    3. Start WindowsUpdates service.

Lokman Azli

Tech Consultant at Infinite Logix System PLT
With more than 14 years of experience in designing, managing and maintaining IT infrastructure. He is also cofounded Awantera.co a Webhosting company that provide cheapeast unlimited space, unmetered bandwidth hosting in Malaysia